Frequently Asked Questions about the Social Grant Review
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The power to share information is no longer limited to journalists and broadcasters. Today, anyone with a smartphone and internet access can reach a global audience instantly. While this has expanded access to knowledge, creativity, and economic opportunities, it has also introduced serious risks.
In South Africa, government is increasingly using digital platforms to communicate directly with citizens. The Government Communication and Information System (GCIS) has shifted to digital publications, podcasts, and WhatsApp channels to improve access to information and opportunities.
However, the rapid spread of misinformation remains a major concern. False or misleading content can reach thousands within seconds, often shaping public opinion before it can be verified. Algorithms further influence what people see, affecting how they understand the world.
Discussions at the recent TikTok Safer Internet Summit in Nairobi highlighted the need for collaboration between governments, technology companies, educators, and civil society to create safer online spaces. Initiatives such as the #SaferTogether campaign aim to equip young people with digital literacy skills to navigate online information responsibly.
As digital platforms continue to shape society, both users and tech companies have a responsibility to ensure the internet remains a reliable and safe space.
